How to Cancel an Ashley Furniture Credit Card (2024)

FAQs

How to Cancel an Ashley Furniture Credit Card? ›

You can cancel your Ashley Furniture HomeStore Credit Card by calling customer service at (877) 295-2080. Be aware that if there's a balance remaining on the canceled account, you will still need to make at least the minimum payment every month until the balance is paid in full.

If you cancel your order at least 48 hours before the scheduled delivery time, we will simply cancel your order. If you cancel your order less than 48 hours prior to the delivery date, we will cancel the order but will charge your credit card the delivery fees.

And while it is generally true that canceling a credit card can impact your score, that isn't always the case. If you pay off all your credit card accounts (not just the one you're canceling) to $0 before canceling your card, you can avoid a decrease in your credit score.

You should also know that closing a credit card with a balance can hurt your credit score — even though you're not adding more debt.

In general, you should be able to close your account by calling the credit card company and following up with a written notice. If you still have a balance when you close your account, you are required to pay off any balance on schedule. The card company is allowed to charge interest on the amount you still owe.

You can cancel your Ashley Furniture HomeStore Credit Card by calling customer service at (877) 295-2080. Be aware that if there's a balance remaining on the canceled account, you will still need to make at least the minimum payment every month until the balance is paid in full.

Return / Exchange Policy & Customer Satisfaction

If you are unsatisfied for any reason with your purchase, you can return or exchange it within 30 days of delivery. Returned items must be new and in unused condition. A few of our vendors may be excluded from our return policy.

While there's truth to the idea that closing a credit account can lower your score, the magnitude of the effect depends on various factors, such as how many other credit accounts you have and how old those accounts are. Sometimes the impact is minimal and your score drops just a few points.

A crowded wallet and the temptation to spend might have you thinking about canceling unused credit card accounts. In most cases, however, it's best to keep unused credit cards open so you benefit from longer credit history and lower credit utilization (as a result of more available credit).

While canceling a card may seem like a good way to simplify your finances or reduce the temptation to overspend, it can have unintended consequences for your credit score.

What happens when you close a credit card with zero balance? ›

Your credit utilization ratio goes up

By closing a credit card account with zero balance, you're removing all of that card's available balance from the ratio, in turn, increasing your utilization percentage. The higher your balance-to-limit ratio, the more it can hurt your credit.

You could still have to pay fees and interest

In other words, closing the account will prevent you from borrowing new money, but as long as there's still a balance, you should probably assume that all fees and charges will remain the same until you're paid in full.

However, multiple accounts may be difficult to track, resulting in missed payments that lower your credit score. You must decide what you can manage and what will make you appear most desirable. Having too many cards with a zero balance will not improve your credit score. In fact, it can actually hurt it.

Clear the outstanding balance on the card: Before deciding to close the credit card, you need to clear the outstanding balance on the card. Without doing this, you cannot raise a request to cancel the credit card.

Pay off your credit card debt

“Ideally, if you want to protect yourself, pay every balance down to zero before picking the card you want to close,” says McClary. If your CUR is 0%, it's still going to be 0% when you close a card. No jump in CUR or late payments means no credit score penalty.

Outside of bankruptcy or debt settlement, there are really no other ways to completely wipe away credit card debt without paying. Making minimum payments and slowly chipping away at the balance is the norm for most people in debt, and that may be the best option in many situations.

A total refund is available only if there has been no delivery and you cancel the sale within 48 hours of the date of purchase. If you do not cancel the sale within 48 hours, but cancel prior to delivery, only 80% of the purchase price will be refunded.

In April 2022, several Ashely Furniture customers filed a class action lawsuit alleging the furniture retailer violated California law by advertising products with fake “original” prices and corresponding “phantom discounts,” tricking customers into thinking they were getting good deals.

Dear [Vendor Name], I am writing to inform you that we have decided to cancel our order of furniture that was placed with your company. Our order number is [Order Number]. The reason for this decision is that the furniture has been delayed for more than a month, and we can no longer wait for its arrival.

Returns Policy

You may return eligible items within 30 days of your in-store purchase or your online order ship date. All items must be returned in new and unused condition, with tags attached in the original packaging. Items purchased in or picked up in a store must be returned to an Ashley Stewart store.